FAQ

Can I get a refund for my purchase?

Yes, as long as your order was made within 15 Days you are fully entitled to request a refund with No Questions Asked!”

Can I remove the "Powered by FF IT bd.com" notice?

If you wish to remove the “powered by” link from one installation of Nano IT’s product you should purchase the copyright removal license.

Please note that this does not allow you to remove or alter the our logo in the Admin Area. You can purchase this option on checkout, or at a later time from your client area.”.

Can you customize this product for me?

Unfortunately we do not provide custom development. We believe that we have become one of the leading development firms in our space by focusing on the improvement of our products as opposed to spending the majority of our time focusing on product modifications. However, you will find that our code is of very high quality.

If you were to hire a skilled, local developer they should be able to make any modifications you need in order for our product to satisfy your project requirements.”

Can I suggest new features?

Absolutely, We love customer input, ideas, and suggestions. You can submit a ticket or our Nano IT World forum

Alternatively, please feel free to contact us as well. “

Is PHP source are encoded? Can I get the source?

The entire web application is developed under PHP MY-SQL platform using ZEND framework. The source coded in Encoded which is not human readable to edit/ modify. The core business logic is not changeable but you will full freedom to customize the design theme. If you a web developer or hire a web developer you should be able to develop new module as you need.

We do allow 100% freedom to customize your design (layout / theme) based on your likings. Since the entire product has been develop under CMS concept , you will enjoy full freedom of changing design css, javascript, phtml, image as per desire. Furthermore you can hire us to customize the design for you at a cost of USD $145 only. If you want us to hire for this changes, please add “Theme Customization” module with the cart when ordered “.

Is the license a life time license? Do I have to pay any additional fees?

The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software.

Please note that this does not allow you to remove or alter the our logo in the Admin Area. You can purchase this option on checkout, or at a later time from your client area.”.

Can you install this product for me ?

Our Script installation wizard gets you up and running quickly through step by step instructions.

While it’s easy enough to set up yourself, if you would prefer us for professional installation and configured by our developers, you can order our “Installation Service” when you purchase the product and we will install the script for you. If you want us to install, please make sure you provide us the FTP and Mysql login credentials (Preferably hosting Control panel access). We will require the ability to remotely connect to your web server and database server. “.

Do you have any additional methods of payment besides credit card or PayPal?

We accept both cheque, Western Union and direct wire transfers. For more information regarding these forms of payment, please contact us.

How do I receive the product after my purchase?

Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the Nano IT client area, where you can download your software

If you have not received your email notification, please check your spam filter or spam software has not filtered or deleted the email.